Terms of Service

• •By accessing or using BrandViz.AI, you agree to be bound by these Terms of Service.
• •If you disagree with any part of these terms, you may not access our service.
• •We may update these terms at any time. Continued use after changes constitutes acceptance.

• •BrandViz.AI provides AI-powered brand visibility analysis across multiple platforms including ChatGPT, Claude, Gemini, and Perplexity, measuring how your brand appears in AI-generated responses.
• •Our platform also includes the Engine (shown in-app as the Content Agent): an AI system that, once you connect your website, CMS, code repository, or other platforms, drafts content such as pages and blog posts and prepares technical changes intended to improve your brand's visibility.
• •The Engine produces drafts and suggestions only. Content is delivered as unpublished drafts, code changes as pull requests on a separate branch, and documents for your review. It does not publish, merge, or deploy changes to your live systems automatically - nothing goes live without your approval.
• •Optional integrations let you connect third-party services (such as your CMS, code repository, or hosting platform). These Terms serve as the end user licence agreement governing your use of BrandViz.AI integrations, including any listed on a third-party marketplace.
• •Where an integration causes us to process data on your behalf — for example website request logs used for AI crawler tracking — you remain the data controller and we act as your processor. See our Privacy Policy for what we collect and how long we keep it.
• •We may update, improve, or discontinue features at any time. New or experimental features may be offered on a beta basis and provided 'as is'.
• •Service availability and features may vary based on your subscription plan.

• •By connecting a website, CMS, code repository, document store, or other platform, you represent that you own it or are authorised to access and modify it, and you authorise us and the Engine to access and act on it as you direct.
• •The Engine produces drafts and suggestions only. YOU ARE SOLELY RESPONSIBLE FOR REVIEWING, TESTING, AND APPROVING any content or technical change before it is published, merged, or deployed.
• •We recommend you test changes in a staging environment and keep current backups of your website, content, and code before applying any change.
• •You are responsible for the operation, availability, integrity, and security of your own websites, systems, repositories, accounts, and content, and for ensuring that anything you publish complies with the laws and regulations that apply to your business and industry.
• •You are responsible for your compliance with the terms of any third-party platform you connect (such as GitHub, WordPress, HubSpot, Webflow, Contentful, or Google). We are not responsible for the availability, changes, or acts of those third-party platforms.
• •You can disconnect any integration at any time to stop the Engine from accessing it.

• •Use the service only for lawful purposes and in accordance with these Terms.
• •You may not use our service to analyse brands you don't have rights to represent.
• •You may not use the Engine to generate or publish content that is unlawful, infringing, deceptive, or that you do not have the rights to use.
• •Automated access to the service is prohibited without express written permission.
• •You must not attempt to reverse engineer or copy our analysis methodologies.
• •We may suspend or terminate your access if you breach these Terms, use the service unlawfully, or create a security risk to us or others.

• •Subscription fees are billed monthly in advance.
• •All fees are non-refundable except as required by law.
• •You can cancel your subscription at any time, effective at the end of the current billing period.
• •We reserve the right to change prices with 30 days notice.
• •Founding member pricing locks the rate for your selected plan configuration only.
• •Additional regions, increased report frequency, or other add-ons are priced separately.
• •Plan upgrades or modifications may affect your monthly rate.

• •Founding member rates apply to the specific plan configuration available at the time of signup.
• •Your locked rate applies to the plan features and limits in effect when you subscribed.
• •Additional services beyond your plan (e.g. extra regions, increased report frequency, custom analysis, etc) are available as separately priced add-ons.
• •Your founding rate remains locked as long as you maintain continuous subscription without downgrading.
• •If you cancel and later resubscribe, current pricing will apply.
• •Free sample reports do not constitute founding member status - only paid subscriptions qualify.

• •Our analysis is based on AI-generated responses that change over time; results may vary as AI platforms update their models.
• •We do not guarantee specific improvements in AI visibility, search rankings, traffic, or business outcomes.
• •THE ENGINE AND ALL GENERATED CONTENT AND TECHNICAL CHANGES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE'. WE DO NOT WARRANT THAT THEY ARE ACCURATE, ERROR-FREE, FIT FOR ANY PARTICULAR PURPOSE, OR THAT THEY WILL NOT AFFECT THE OPERATION OF YOUR WEBSITE OR SYSTEMS.
• •Any use of, or reliance on, output produced by the Engine is at your own risk. You should not rely on any output as a source of truth without independently reviewing and verifying it.
• •Output is AI-generated and may not be unique - similar or identical content may be generated for other customers. Output does not constitute legal, financial, medical, or other professional advice.
• •AI-generated content may be processed by third-party AI providers as described in our Privacy Policy. We are not affiliated with OpenAI, Anthropic, Google, or other AI platform providers, and are not responsible for their independent acts.
• •By using our service, you acknowledge that we process data as described in our Privacy Policy.

• •TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR ANY LOSS OR DAMAGE - INCLUDING WEBSITE DOWNTIME, LOST REVENUE OR PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA, OR THE COST OF RESTORATION OR REPAIR - ARISING FROM ANY CONTENT OR CHANGE YOU REVIEWED, APPROVED, PUBLISHED, MERGED, OR DEPLOYED.
• •We are not liable for indirect, incidental, special, or consequential damages.
• •Our total liability for any claim is limited to the amount you paid us for the service in the 12 months before the claim.
• •You agree to indemnify us against claims arising from your use of the service, including any content you publish or technical changes you deploy using the Engine.
• •Nothing in these Terms excludes or limits any rights or guarantees that cannot be excluded or limited under the laws that apply to you; where such rights apply, our liability is limited to the maximum extent those laws allow.
• •Some jurisdictions don't allow certain liability limitations, so some of the above may not apply to you.

• •All content, features, and functionality of BrandViz.AI - excluding output the Engine generates for you - are owned by us and protected by intellectual property laws.
• •Your brand analysis reports are your property, and we retain rights to anonymised, aggregated data that does not identify you.
• •You grant us permission to use your brand name in our analysis processes.
• •Engine output: as between you and us, you own the content, pages, and code the Engine drafts for you, and we assign to you any rights we may have in that output. Because the output is AI-generated, we do not warrant that it is original or non-infringing, and you are responsible for reviewing it before publishing.
• •Client identification: unless you opt out, you grant us a limited, non-exclusive, worldwide, royalty-free licence to use your name and logo to identify you as a customer on our website and in our marketing materials. You retain all rights in your name and logo, this does not imply your endorsement, and you may opt out or have your logo removed at any time by emailing support@brandviz.ai.
• •If you send us feedback or suggestions, you grant us a perpetual, royalty-free licence to use them to improve our service.

These Terms are governed by the laws of Australia. Any disputes shall be resolved in the courts of Australia, though we prefer to resolve issues amicably through direct communication.