Privacy Policy
Your privacy matters. Here's how we protect it.
Last updated: September 13, 2025
1. Information We Collect
Information you provide:
- •Contact details (name, email, company) when you use our contact form
- •Brand name when you request analysis
- •Payment information (processed securely by Stripe - we don't store card details)
Information collected automatically:
- •Basic usage data (pages visited, features used)
- •Technical data (browser type, device type) for optimization
- •Cookies for essential site functionality
2. How We Use Your Information
- •To provide our AI brand analysis service
- •To respond to your inquiries and support requests
- •To send important service updates and notifications
- •To improve our service based on usage patterns
- •To ensure security and prevent fraud
3. Sample Reports & Free Analysis
- •When you request a free sample analysis, we collect your email and company website
- •We use this data to generate and deliver your sample report
- •We track basic analytics to improve our service
- •No payment information is collected for free samples
- •You can request deletion of your sample data at any time by emailing support@brandviz.ai
4. Who We Share Data With
We don't sell your data. We only share with:
- •Service providers: Stripe for payments, email services for communications
- •Legal requirements: If required by law or to protect our rights
- •Business transfers: In case of merger or acquisition (we'll notify you first)
5. How We Protect Your Data
- •All data is encrypted in transit using HTTPS
- •Access is restricted to authorized personnel only
- •Regular security reviews and updates
- •Secure third-party services for processing
- •We never sell your personal information
6. Your Privacy Rights
You have the right to:
- •Access your personal data we hold
- •Request correction of inaccurate data
- •Request deletion of your data
- •Export your data in a portable format
- •Opt-out of marketing communications
7. Cookies & Tracking
- •Essential cookies: Required for site functionality and authentication
- •Analytics: First-party analytics to understand feature usage (no third-party trackers)
- •No advertising cookies or cross-site tracking
- •You can disable cookies in your browser settings
8. How We Use Data
- •Account Information: Email, company name, and payment details you provide
- •Usage Analytics: Pages viewed, features used, and general location (country)
- •Technical Data: Browser type and performance metrics for troubleshooting
- •We process this data to provide and improve our service
- •We do not sell your data or use third-party advertising cookies
9. Your Rights
- •You can request to access, update, or delete your personal data by contacting us at support@brandviz.ai
- •We'll respond to your request within 30 days
- •You can opt-out of non-essential communications at any time
10. Data Retention
We keep your data only as long as necessary to provide our service. You can request deletion at any time. After account closure, we may retain anonymized data for analytics.
11. Updates to This Policy
We may update this policy occasionally. We'll notify you of significant changes via email or a prominent notice on our site. Continued use after changes means acceptance.
Privacy Questions?
We're here to help with any privacy concerns or data requests.